Frequently Asked Questions

You can book by sending your location, preferred date, preferred time, and selected service. Our admin will check therapist availability and confirm the slot for you.

Yes. Our therapist will come directly to your home, hotel, or selected location depending on the booking arrangement.

One slot is 2 hours. If you need a longer session or want multiple people to book, admin will arrange the required number of slots accordingly.

Yes, for normal areas within our regular coverage. However, for certain long-distance or travel-based arrangements, minimum slot requirements may apply.

Yes. Couple, family, and group bookings can be arranged depending on therapist availability, location, and preferred time.

Yes, you may request a preferred therapist. Final confirmation depends on the therapist’s schedule, route, and availability on your requested date.

Our service arrangement depends on the therapists currently available in the team. You may ask admin directly for the latest therapist availability before booking.

We cover selected service areas. If your location is outside the standard coverage zone, travel charges may apply depending on the route and distance.

Travel charge is based on the estimated distance outside our service coverage:
• 0–15 km: +RM30
• 15–30 km: +RM50
• 30–50 km: +RM100

Yes, but it depends on the booking type, therapist availability, and route planning. Some long-distance requests may require special travel terms.

Yes. A deposit may be required depending on the service type, booking value, or travel arrangement. For special bookings, the deposit is compulsory before confirmation.

You may cancel your booking, but deposit terms depend on the booking policy already agreed during confirmation. For specific travel or special bookings, deposit is non-refundable.

Payment arrangement depends on the booking type. Admin will share the available payment method during confirmation, including any deposit instructions if needed.

Just prepare a suitable and comfortable space at your location. Our therapist will bring the essential setup needed for the session.

No. In most cases, the therapist will manage the session setup based on the service type and your available space.

We offer selected massage services depending on the therapist, package, and current booking arrangement. You may refer to our service page or ask admin for the latest available menu.

Yes. You may inform the therapist or admin if you prefer lighter pressure, moderate pressure, or stronger pressure depending on your comfort level and body condition.

Last-minute bookings may be possible, but it depends entirely on therapist availability, location, and route already scheduled for the day.

Changes may be possible, but they depend on therapist schedule, other customer bookings, and route movement already arranged.

Yes, hotel bookings may be arranged depending on access permission, location, and therapist availability.

Yes. Our sessions follow professional service standards, proper therapist conduct, and a respectful home-service experience.

This service is suitable for adults who want a more comfortable massage session at home, including those who prefer privacy, convenience, and direct therapist service without needing to travel.