Technical Support

Need help with your booking, payment, app, or therapist? We’re here to assist.

✅ Step-by-Step Support Guide

Slot not showing?
Not sure which therapy to choose?
👉 Contact us — we’ll guide you based on your needs and location.

2. App or Website Not Working?

Try these steps:
Close and reopen the app
Make sure it's updated to the latest version
Forgot your password? Reset it easily

3. Payment or Promo Code Not Working?

Having trouble with payment?
Promo code not applying?
👉 Some offers are valid only in the app — we’ll help you sort it out.

4. Concerns About Therapist or Staff?

Want to request a different therapist?
Need to share feedback?
👉 We listen and handle all concerns with care and confidentiality.

"Therapist Code of Conduct – Saowanee Policy"
💬 Still Need Help?

Message us anytime. Whether it’s technical, service-related, or general inquiries — we’re here for you.

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