A Clear Policy System Builds Real Trust
At Saowanee BodyWorks, we are committed to delivering not only quality massage services but also a professional and ethical experience. These policies help create a safe, respectful, and transparent environment for both clients and therapists.
By understanding our standards on privacy, booking, payment, safety, staff conduct, and client rights, we can maintain the integrity of our service every step of the way.
Halal Massage Industry Policy
Islamic values, modesty, same-gender therapist matching, ethical practice, and client rights.
Time Slot Policy
Booking confirmation, slot allocation, cancellations, late arrivals, and scheduling fairness.
Customer Data & Privacy Policy
How we collect, use, protect, and manage personal data with proper responsibility.
Health & Safety Policy
Cleanliness, hygiene, therapist fitness, safe environment, and emergency preparedness.
Payment & Refund Policy
Accepted methods, deposits, refunds, rescheduling, promotions, and additional charges.
Staff Conduct & Scheduling Policy
Professional conduct, discipline, boundaries, hygiene, scheduling, and confidentiality.
Complaint & Resolution Policy
Official complaint channels, response flow, client rights, staff duties, and fair resolution.
Harassment & Misconduct Policy
Zero tolerance for abuse, misconduct, therapist protection, and enforcement standards.
Professional. Ethical. Transparent.
Our policies are here to protect both clients and therapists.
- +60179520032
- www.saowanee.my
- No 2 Lot Kedai Tingkat Bawah Flat Jalan Bayam 15200 Kota Bharu Kota Bharu Kelantan.
hello@saowanee.my